Privacy Policy

Last updated: September 20, 2025

VKS STORES LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request quotes or product information
• Subscribe to our communications
• Make purchases or inquiries

This information may include:

• Name and contact information (email, phone number, address)
• Business information and requirements
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent
• Referring website information
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process orders and deliver products
• Improve our website and services
• Send you information about products and services (with consent)
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage
• Provide personalized content
• Improve website functionality

You can control cookie settings through your browser. For more information, see our Cookie Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a structured format
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be processed and stored in countries other than your own. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your information.